Preventive Care FAQs Explained Simply

Learn how Direct Primary Care works, what's included in your membership, and how affordable, personalized healthcare can benefit you.

Frequently Asked Questions

Everything you need to know about memberships, services, appointments, and how care works at CoreMed Clinic.

What is direct primary care (DPC)?

Direct Primary Care (DPC) is a healthcare model where patients pay a simple monthly membership fee directly to their healthcare provider instead of paying for each office visit through insurance.

This allows for longer appointments, same-day or next-day availability, and direct access to your provider. At CoreMed Clinic, members receive personalized care through in-clinic visits, telehealth, secure messaging, and limited house calls when appropriate.

Do I need health insurance if I join CoreMed Clinic?

No, but we recommend maintaining health insurance.

Your CoreMed membership covers comprehensive primary care, while health insurance helps cover services such as specialist visits, hospitalizations, surgeries, emergency care, and other major medical expenses. Many members choose to pair their DPC membership with a high-deductible health plan for more complete coverage.

What ages do you serve?

We provide personalized primary care for children ages 1 and older through adults up to age 64. Our services include pediatric, preventive, acute, and chronic disease care for patients throughout every stage of life.

How quickly can I get an appointment?

Most members can be seen the same day or the next business day. Depending on your needs, appointments are available in-clinic, through telehealth, or by limited house call when appropriate, allowing us to provide convenient and timely care.

What are your office hours?

Clinic Hours

Monday–Friday: 6:00 PM – 9:00 PM

Saturday: 8:00 AM – 4:00 PM

During these hours, appointments are available in-clinic, through telehealth, and by limited house call when appropriate.

Are prescriptions included in my membership?

Your membership includes the medical evaluation, consultation, and prescription management when medications are appropriate. The cost of medications is separate, but we're happy to recommend affordable pharmacies and help you find the best available pricing.

How do House Calls Work?

House calls are available for eligible members within a 20-mile radius of our clinic in Lyman, SC.

Travel Fees

• Up to 5 miles: Included

• Over 5–10 miles: $20

• Over 10–20 miles: $40

When appropriate, we bring the necessary medical equipment and supplies to provide personalized medical care in the comfort of your home.

Frequency and service-area limitations apply.

Can I cancel my membership at any time?

Yes. There are no long-term contracts. You may cancel your membership at any time with 30 days' written notice. We believe in earning your trust through quality care—not long-term commitments.

If you choose to rejoin in the future, a $150 re-enrollment fee per patient applies.

What minor procedures are included?

Membership includes many common in-office procedures, including:

• Wound care

• Suture removal

• Ear irrigation

• Simple skin treatments

• Other minor office-based procedures*

For a complete list, please visit our Services page.

Some services, including laboratory testing, imaging, pathology, and medications, are provided by third-party providers and are not included in the membership.

How do I become a member?

The first step is scheduling a complimentary 15-minute Meet & Greet, either virtually or by phone, to determine whether CoreMed Clinic is the right fit for you.

You can schedule by calling (864) 214-2424, emailing contact@coremed-clinic.com, or by completing the Contact Us form on our website.

If membership aligns with your healthcare needs, we will guide you through the simple enrollment process.

Are there copays or hidden fees? 

No. There are no copays and no surprise bills for services included in the membership. If additional services are needed (such as labs, imaging, or medications), patients have access to discounted cash pricing. 

How do telehealth visits work?

Telehealth visits are conducted securely using your phone, tablet, or computer. Many concerns—including follow-up appointments, medication management, lab review, and chronic disease management—can be addressed virtually.

If an in-person examination or procedure is needed, we'll simply schedule an in-clinic visit.

Can I Contact My Provider Between Visits?

Yes. Members may contact the clinic through secure messaging or by phone for non-emergency medical questions. Many concerns can be addressed quickly without scheduling an office visit.

What happens if I need lab work or imaging?

Labs and imaging are not included in the membership, but patients receive significantly discounted cash pricing through partner laboratories and imaging centers. Many tests are available for a fraction of typical insurance prices.

Patients may submit charges from third-party providers (including pharmacies, laboratories, pathology services, and imaging centers) to their insurance or other payer for possible reimbursement. CoreMed Clinic does not guarantee reimbursement, and discounted cash-pay rates may not be eligible for reimbursement.

What if I need to see a specialist?

If specialized care is needed, CoreMed Clinic may provide referrals and assist with care coordination, including identifying specialists who offer transparent or cash-pay pricing when available. Services performed by specialists or any providers outside of CoreMed Clinic are not included in the membership fee and are the sole financial responsibility of the patient. Patients may submit such charges to their insurance plan for coverage consideration; however, CoreMed Clinic makes no representations and does not guarantee reimbursement.

What conditions can you treat through telehealth? 

Many common conditions can be managed through telehealth, including: 

  • Cold and flu symptoms 
  • Allergies 
  • Minor infections 
  • Skin conditions 
  • Medication refills 
  • Chronic disease management 
  • Lab and imaging review

If an in-person examination, testing, or procedure is needed, we'll schedule an in-clinic appointment.